Privacy Policy

1. Data we collect

We collect the following information to improve our service quality and provide you with a personalized experience:

• Account information: The email address and basic profile details you share during registration.
• Content data: Text inputs you enter to generate content on the platform, and the results produced by the system.
• Technical data: Anonymous statistics about the device, browser type, and usage patterns used to access the site.

2. How we use your data

Collected data is used only for the following purposes:

• Managing user sessions and running secure sign-in processes.
• Providing the AI-powered content generation service.
• Improving user experience and resolving technical issues.
• Tracking subscription entitlements and managing membership processes.

3. Data security & retention

Your data is protected with industry-standard encryption methods and strict security protocols. Our digital infrastructure is continuously monitored to prevent unauthorized access. Your data is retained for as long as your account is active or as legally required to provide the service.

4. Data sharing

Your data is never shared with third parties for commercial purposes or sold. It is only shared with technical partners strictly necessary for delivering the core service (such as payment processors or cloud infrastructure providers). All our partners are bound to protect your data at least as rigorously as we do.

5. Your rights

As a user you have the right to:

• Request a copy of the data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request permanent deletion of your account and all associated data from our systems.

6. Cookies

Our site uses essential cookies to keep your session active and remember your preferences. These cookies do not track your personal data for advertising purposes.

7. Contact

For questions about our privacy practices or data deletion requests, contact us at: privacy@hookerra.com